(Week four of this 5 week series taken from a talk given at the RFC Leadership Summit.)
4: Eager to
listen
As a guy with a reasonably strong leadership gift and
the experience I have this is something that I am constantly working on.
Have you found yourself in a position when
you have been trying to speak about something but all you sense is that the
person has heard your first statement and is just waiting to put forward their
wisdom, their expert take, their opinion that of course is the considered best
practice!
Actually you just want help to process an issue or
just want to be listened to.
I know that I have been that person who hasn’t
listened and I know that that has not been
constructive at all, but I want to be a leader that is eager to listen.
To know when to speak and when to be
silent.
To feedback reflectively when
someone is speaking to me.
To take time
to really hear what the person is concerned about or is proposing.
The truth is when someone feels listened to, you may
not agree with the content and you may not come to an accord on it, but the
person will feel valued. They will feel their voice has been heard, that they
haven’t wasted your time and it keeps the relational bridge open. This results in everyone being able to move forward together living with differing opinions.
Let's work our attitude of being eager to listen.